01
Someone asks
A vague Teams message, email, or web request — no forms, no guessing which team.
Enterprise Reasoning Layer
Messy request in. Right outcome out.
Someone asks in Teams — vaguely, in plain English. NERVA names the system, the owner, and the next step. Answer without a ticket, or route with full evidence.
Pilot setup in minutes · no rip-and-replace
Resolve, guide, or route — with evidence attached
02
NERVA maps the org
Your systems, owners, runbooks, and history — one governed model, not scattered docs.
03
The right outcome
Answer in place, guide with steps, or route a perfect ticket — with evidence attached.
04
The org learns
Every correction updates ownership and memory. The next similar request is faster.
Beyond routing
Pilot fast. Prove deeply.
Start with plain-English intake and triage. Grow into simulation, reality reconciliation, and procurement-ready proof — without replacing your ITSM stack.
Forge simulation lab
Replay realistic enterprise incidents — payment failures, ownership conflicts, hostile evidence — without touching production.
See demo centre →Reality Intelligence
Compare official org truth (CMDB, runbooks, queues) with what actually happens in tickets and fixes. Measure clarity, propose governed patches.
Explore reality gaps →Proof & evaluation
Scorecards, trust packs, procurement exports, and audit trails — generated from live replays, not slide decks.
Evaluation centre →Works above Teams, Jira, ServiceNow, Slack, email
Teams
Jira
ServiceNow
Slack
SharePoint
Email