01
Someone asks
A vague Teams message, email, or web request — no forms, no guessing which team.
Product
Operational intelligence that explains itself
NERVA sits between employee requests and enterprise execution — answering from your org model, routing with evidence, and learning from every correction.
How it works
Four steps. No jargon.
02
NERVA maps the org
Your systems, owners, runbooks, and history — one governed model, not scattered docs.
03
The right outcome
Answer in place, guide with steps, or route a perfect ticket — with evidence attached.
04
The org learns
Every correction updates ownership and memory. The next similar request is faster.
Built for operators
Depth without complexity
Every decision is explained, traced, and auditable. Operators approve or correct — the org model improves automatically.
Smart routing
High-confidence requests route automatically. Low confidence goes to a human — never a black box.
Org map
Who owns what, which runbook applies, how similar cases were resolved — one living graph.
Operator triage
One request, full evidence, approve or correct in seconds. Corrections update the graph immediately.
Full audit trail
Every intake, decision, and connector action is replayable — ready for procurement and compliance reviews.
Enterprise depth
Built for operators and evaluators
Start with plain-English intake and triage. Grow into simulation, reality reconciliation, and procurement-ready proof — without replacing your ITSM stack.
Forge simulation lab
Replay realistic enterprise incidents — payment failures, ownership conflicts, hostile evidence — without touching production.
See demo centre →Reality Intelligence
Compare official org truth (CMDB, runbooks, queues) with what actually happens in tickets and fixes. Measure clarity, propose governed patches.
Explore reality gaps →Proof & evaluation
Scorecards, trust packs, procurement exports, and audit trails — generated from live replays, not slide decks.
Evaluation centre →Technical architecture, OpenAPI, and NCL toolchain on the developers page. Investor metrics on investors.
Platform surfaces
Surface 01
Employee command layer
A minimal console where people describe problems in plain English. NERVA maps the request to your org model and returns understanding, evidence, and a proposed route.
Open command →Surface 02
Operator triage cockpit
Review one decision at a time with evidence, confidence labels, and approve / correct / clarify actions. Every correction updates the org model.
Triage review →Surface 03
Graph explorer & stewardship
Search capabilities, teams, and systems. Follow ownership paths from capability to queue. Steward corrections before they become permanent drift.
Graph explorer →Surface 04
Connector health & intake
Teams, Slack, email, ServiceNow, Jira, and manual intake — with live or dry-run modes, health telemetry, and policy checks before anything executes.
Connectors →Surface 05
Audit timeline & replay
Filter by request, trace, or event type. Export procurement evidence ZIPs. Replay decisions with full decision history attached.
Audit trail →Surface 06
Headless API & SDK
POST /api/routing/decide for partners who want NERVA reasoning without the UI. OpenAPI spec and @nerva/sdk reference client included.
Developer APIs →